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Coronavirus Service Update

As an essential service, we are given the opportunity to remain open to meet any and all veterinary needs.

What we’re doing.

In response to the current coronavirus pandemic, we want to ensure the safety of both you and our clinical staff in the reduction of exposure to human-to-human contact. Your understanding and cooperation are appreciated as we come together to keep everyone healthy. We thank you on behalf of your pet that their health and care is still a priority.

Arrival

Upon arrival, please call or text us so that we can prepare for the exchange of your pet.

Pet Exchange

We are currently offering curbside dropoffs or limited contact transfer of your pet.

Departure

We will alert you to ufb01nalize your pet’s visit and review a treatment plan.

Payment

To reduce exposure to as many objects as possible, we are modifying payment methods. Details will be provided by the hospital staff.

Maintain Space

We are doing our best to keep a 6-foot distance to maintain a healthy social distance for our clients and staff.
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Have questions?

Please do not hesitate to reach out. We’re here to answer any and all questions that you may have about these procedures.

Helpful Information

WellHaven’s top priority right now is the safety of our team, doctors and our clients. In order to continue offering our services and to keep within the Centers for Disease Control (CDC) and World Health Organization (WHO) guidelines regarding the transmission of COVID-19, we are making the following changes to our client protocol today and lasting for as long as the recommendations are in place.

Our staff will be taking precautions in an effort to prevent the virus from spreading. We ask that you follow the CDC’s guidelines and take steps to protect yourself. Remember to wash your hands often, don’t touch your face and cover your sneeze or cough.

For more information and updates on COVID-19, please click here.

AVMA – COVID-19

CDC – COVID-19

Notice to our patients

After much thought and consideration, we have come to the challenging realization we are not able to provide your pet(s) the level of care they need on a consistent basis at Summer Valley Veterinary Clinic. Because of this, we have made the decision to join our veterinary clinic with our other local WellHaven hospitals. Merging our hospitals will allow us to solve staffing challenges while offering increased availability and dependable care for your pet(s).

Over the next couple of weeks, we will be open fewer days as we transition to closing. We ask for your patience and understanding during this difficult time for our team as we navigate through our day-to-day. Unfortunately, we will no longer be able to accommodate additional appointments. Our last day seeing patients at Summer Valley will be March 16, 2022.

To obtain a copy of your pet’s medical records please email us at svrecords@wellhaven.com so we can email your pet’s records directly to you, or the veterinary clinic of your choice.

If your pet has a Care Companion Plan (wellness plan) at Summer Valley you will no longer be billed for the plan as it has been canceled effective immediately. If you have additional questions about the wellness plan you can email: svrecords@wellhaven.com.

We are so grateful for your support of our practice over the years and will greatly miss seeing all of you and your pets. Thank you for trusting us with the care of your pet(s), we wish all of you the best.